GDPR Policy

King Cables GDPR (General Data Protection Regulation) Policy

Effective Date: 01/04/23

At King Cables, we are committed to protecting the privacy and personal data of our customers. This GDPR policy outlines how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) requirements. Please read this policy carefully to understand your rights and how we handle your personal information.

  1. Data Collection and Usage: We collect personal data from customers solely for the purpose of processing orders, providing customer support, and improving our services. The types of personal data we may collect include:
  • Name, shipping address, and contact information (e.g., email address, phone number)
  • Order details and transaction information
  • Communication history with our customer support team
  • Feedback and reviews provided by customers

We do not collect sensitive personal data unless explicitly provided and necessary for order fulfillment or customer support.

  1. Lawful Basis for Data Processing: We process personal data based on the following lawful bases:
  • Contractual necessity: We need certain personal data to fulfill orders and provide the products and services you requested.
  • Legitimate interests: We may process personal data for legitimate business interests, such as improving our services, marketing communications, and preventing fraud or unauthorized access to our systems.
  • Consent: In cases where we rely on consent as the lawful basis for processing, we will obtain your explicit consent before collecting and using your personal data.

  1. Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once personal data is no longer needed, we will securely delete or anonymize it.

  2. Data Sharing and Disclosure: We may share personal data with third parties under the following circumstances:

  • Service providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, shipping, and IT support. These providers will have access to personal data only to the extent necessary to perform their services and are obligated to protect the data.
  • Legal compliance: We may disclose personal data if required to do so by law or in response to valid legal requests.

  1. Data Security: We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, restricted access controls, and regular security assessments of our systems.

  2. Individual Rights: As a data subject, you have certain rights regarding your personal data under the GDPR, including:

  • Right to access: You have the right to request access to the personal data we hold about you.
  • Right to rectification: You can request the correction of inaccurate or incomplete personal data.
  • Right to erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to restrict processing: You can request the restriction of processing your personal data in specific situations.
  • Right to data portability: You may request the transfer of your personal data to another data controller.
  • Right to object: You have the right to object to the processing of your personal data in certain situations.
  • Right to withdraw consent: If we rely on your consent for processing, you have the right to withdraw your consent at any time.

To exercise your rights or for any inquiries related to your personal data, please contact our Data Protection Officer (DPO) using the contact details provided in Section 8.

  1. International Data Transfers: If we transfer personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect the data, such as using standard contractual clauses or relying on the Privacy Shield framework where applicable.

  2. Contact Information: If you have any questions, concerns, or requests regarding