Privacy Policy

Privacy Policy

Effective Date: 01/04/23

At King Cables, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or interact with us. We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect: We may collect the following types of personal information when you interact with us:
  • Contact information: Your name, email address, phone number, and shipping address.
  • Account information: If you create an account with us, we may collect your username, password, and other preferences.
  • Order information: Details about the products or services you purchase from us.
  • Payment information: Your payment card details, bank account information, or other payment details necessary to process your transactions.
  • Communication information: Records of our communication with you, such as emails or chat transcripts.
  • Website usage information: Information about how you interact with our website, including your IP address, browser type, device information, and cookies (please refer to our Cookie Policy for more details).
  1. Use of Information: We use the collected information for the following purposes:
  • To provide and personalize our services, including order processing, delivery, and customer support.
  • To communicate with you regarding your orders, inquiries, and updates about our products and services.
  • To improve our website, products, and services based on your feedback and preferences.
  • To comply with legal obligations and enforce our terms of service.
  1. Data Sharing and Disclosure: We may share your personal information with the following recipients for the purposes outlined in this Privacy Policy:
  • Service providers: We engage trusted third-party service providers to assist us in delivering our services, such as payment processors, shipping partners, and IT service providers. These providers have access to personal information necessary to perform their functions but are prohibited from using it for any other purpose.
  • Legal compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant third party involved.
  1. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to ensure the ongoing integrity and confidentiality of your data.

  2. Your Rights: You have certain rights regarding your personal information, which may include:

  • The right to access and obtain a copy of your personal information held by us.
  • The right to rectify any inaccurate or incomplete personal information.
  • The right to request erasure of your personal information under certain circumstances.
  • The right to restrict or object to the processing of your personal information in certain situations.
  • The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
  • The right to withdraw consent for processing your personal information if we rely on consent as the legal basis.

To exercise your rights or for any inquiries related to your personal information, please contact us using the contact details provided in Section 8.

  1. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those websites or services before providing any personal information.

  2. Children's Privacy: Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a